Senior Deputy Manager, Delivery Operations - Advance Management Solutions Tech

Qualifications

Experience in Operations Leadership and Service Delivery
Have a Bachelor’s degree in Computer Science, Engineering, or relevant
Have large Project Management leadership experience
Be proficient in Microsoft Office suite
Have excellent communications and interpersonal skills
Provide financial trend and forecast analysis/validation
Be adept at Knowledge managed healthcare pharmacy operations, supporting application solutions, a retail point-of-sale prescription/pharmacy system
PMP certification is a plus, not a requirement

Why is This a Great Opportunity

Tremendous opportunity with one of the most recognized firms in the industry

Long term growth opportunity with stability and rock solid fundamentals

Experience with Claims Processing in a large scale Pharmacy operation
Institutional Pharmacy Operations
Delivery Management
Soup to nuts Operations Management (i.e. Call Center, Fulfillment etc.)
Strong Project Management Experience
IT Background with the Pharmaceutical
NOT a Tech Project Manager- PBM certification (Pharmacy Benefits Manager) would be a HUGE plus
The tech team all rolls up to this role
NOT a Claims Processor! Claims Processing experience, preferably in a government arena. i.e. Medicare/Medicaid/VA
They'll be leading a team of 10-20 individuals (approx)

Job Description

Directing application solutions and technical teams, a retail point-of-sale prescription/pharmacy system, and managed major projects
Acting as liaison between state and technical development/support teams
Taking ownership for client implementations, cross-functional strategic initiatives, and large-scale, high-impact projects
Managing resources within operations of service delivery teams (contact centers, rebate services, resources supporting technical implementation
Leading service delivery experience to the client by being the point of ownership

Full Time

Any

5-15

Elkridge, Maryland

$175000-225000

Sr. Position