8 The Green A, 8 The Green, Dover, DE 19901


Senior Deputy Manager, Delivery Operations



  • Experience in Operations Leadership and Service Delivery
  • Have a Bachelor’s degree in Computer Science, Engineering, or relevant
  • Have large Project Management leadership experience
  • Be proficient in Microsoft Office suite
  • Have excellent communications and interpersonal skills
  • Provide financial trend and forecast analysis/validation
  • Be adept at Knowledge managed healthcare pharmacy operations, supporting application solutions, a retail point-of-sale prescription/pharmacy system
  • PMP certification is a plus, not a requirement
Why is This a Great Opportunity

Tremendous opportunity with one of the most recognized firms in the industry

Long term growth opportunity with stability and rock solid fundamentals

  • Health and Welfare Benefits              Retirement Savings
  • Employee Discounts                           Career Growth Opportunities
  • Paid Training                                        Unlimited Vacation
  • Great Work Environment
No. of Vacancies
Specific Skills
  • Experience with Claims Processing in a large scale Pharmacy operation
  • Institutional Pharmacy Operations
  • Delivery Management
  • Soup to nuts Operations Management (i.e. Call Center, Fulfillment etc.)
  • Strong Project Management Experience
  • IT Background with the Pharmaceutical
  • NOT a Tech Project Manager- PBM certification (Pharmacy Benefits Manager) would be a HUGE plus
  • The tech team all rolls up to this role
  • NOT a Claims Processor! Claims Processing experience, preferably in a government arena. i.e. Medicare/Medicaid/VA
  • They'll be leading a team of 10-20 individuals (approx)
Responsible For
Job Description
  • Directing application solutions and technical teams, a retail point-of-sale prescription/pharmacy system, and managed major projects
  • Acting as liaison between state and technical development/support teams
  • Taking ownership for client implementations, cross-functional strategic initiatives, and large-scale, high-impact projects
  • Managing resources within operations of service delivery teams (contact centers, rebate services, resources supporting technical implementation
  • Leading service delivery experience to the client by being the point of ownership
Job Nature
Full Time
Educational Requirements


Experience Requirements
Job Location
Elkridge, Maryland
Job Level
Sr. Position

How to Apply

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